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Post Graduate Program in Relationship Management (PGPRM) with 100% Job Assurance*

ITM Skills Academy's training ensures that the applicants are well equipped in Selling Skills, Product Knowledge and other aspects of the job including Rules and Regulations pertaining to the job responsibility.

4.4 Rating

Post Graduate Program in Relationship Management (PGPRM) with 100% Job Assurance*

ITM Skills Academy's training ensures that the applicants are well equipped in Selling Skills, Product Knowledge and other aspects of the job including Rules and Regulations pertaining to the job responsibility.

4.4 Rating

Post Graduate Program in Relationship Management (PGPRM) with 100% Job Assurance*

ITM Skills Academy's training ensures that the applicants are well equipped in Selling Skills, Product Knowledge and other aspects of the job including Rules and Regulations pertaining to the job responsibility.

4.4 Rating

Apply Now

Not eligible

BE, B. Tech, MBA / PGDBM

Maximum Age

25yrs 06 months

Experience

Fresher or Less Than 1 year

Graduate with a minimum 50%

10th, 12th, and Graduation

Interview Prohibition

Must not have been interviewed by ICICI Bank Ltd. in the past 1 year

Not eligible

BE, B. Tech, MBA / PGDBM

Maximum Age

25yrs 06 months

Experience

Fresher or Less Than 1 year

Graduate with a minimum 50%

10th, 12th, and Graduation

Interview Prohibition

Must not have been interviewed by ICICI Bank Ltd. in the past 1 year

Kickstart Your Career at ICICI Bank

Are you a recent graduate or postgraduate looking to make a mark in the banking world? ICICI Bank is on the lookout for enthusiastic individuals like you to join our vibrant team. Through our PGPRM program, you’ll receive top-notch training at the renowned ITM Skills Academy, our esteemed hiring and training partner.

Why Choose the ICICI Bank PGPRM Program?
  • It’s tailor-made for ambitious young professionals eager to excel.

  • A strong beginning with us paves the way for lifelong success.

  • Get hands-on with comprehensive training in sales and product expertise, ensuring you’re completely prepared for the job.

  • Enjoy 21 days of interactive online training from Monday to Saturday each week.

  • Dive into real-world case studies and cutting-edge digital skills training.

  • Learn from the best with industry-seasoned expert faculty.

Upon successful completion, you’ll emerge as a Relationship Manager at ICICI Bank, ready to make a significant impact. Let’s shape your future together! 🌟
about

Program Highlights

Induction into ICICI Bank, work-culture, ethics, vision, etc.

Training on processes and compliance.

Overall grooming - Sessions by experts from ICICI Bank & Banking Industry.

Training on internal guidelines, rules and regulations.

Building confidence to communicate effectively with various stakeholders in a business environment.

Building customer relations, service orientation, developing selling and presentation skills.

Skill development training program - blended curriculum with instructor-led training.

Training faculty - Experienced professionals in the field of Banking, Finance and Sales.

Explore More About the Programs

Join Our Team!
  • Open to dynamic graduates and fresh minds—whether you’ve just finished your degree or are stepping fresh out of college, we welcome you!

  • Note: Those with MBA/PGDBM qualifications will not be considered for this role.

  • Age is just a number, but for this position, we’re looking for individuals 26 years young or under.

  • Got experience? Great! But it’s not a deal-breaker—we’re looking for up to 1 year of relevant work history.

  • We value education! You should have at least 50% marks across the board in your 10th, 12th, and Graduation.

  • If you’ve interviewed with us at ICICI Bank Ltd. in the last 1 year, let’s give it a bit more time—this opportunity will be for new faces.

  • Family ties at ICICI Bank Ltd.? To ensure fairness, we ask that those with blood relatives at the bank or under consideration for hiring at any ICICI group companies to kindly step aside for this one.

  • Lastly, if you’ve previously been part of the ICICI family or worked with our third-party partners, we’re spreading our wings to new horizons and will be looking for fresh collaborations.

Excited? We can’t wait to meet you! 🌟
  • Start Your Journey: Jump right in by filling out the “Apply Now” form.

  • Get Your ID: You’ll receive a unique “Applicant ID” that confirms your entry into the ICICI Bank career world.

  • Show Your Skills: Take on a series of tests to showcase your aptitude, command of English, and sales acumen.

  • Meet and Greet: Engage in an initial chat to verify your eligibility and documents – it’s your first step inside the door.

  • The Interview: If you shine in the tests, you’ll be invited for a personal interview with the team at ICICI Bank.

  • Welcome Aboard: Ace the interview, and you’ll get a formal selection email welcoming you to the family!

Best of luck on your application! 🍀
Invest in Your Future with Confidence!
  • Your gateway to growth comes with a clear price tag: ₹ 49,560—effective from February 1st, 2024.

  • Making payments is a breeze with Eazy Pay, Google Pay, Phone Pe, or PayTM—just send it over to “ITM Edutech Training Pvt. Ltd.”

  • At ITM Skills Academy, transparency is key. We never deal in cash or personal transfers when it comes to your selection or joining at ICICI Bank Ltd.

  • The amount you see is the amount you pay—no hidden fees, no surprises. Your journey with us is straightforward and honest.

  • If you encounter any requests for additional payments, it’s not from us. Stay true to the fee and report any discrepancies—integrity is our mutual promise.

  • Remember, the fee for unlocking your potential at ITM Skills Academy is a solid investment in your career and is non-refundable.

Ready to take the leap? Your future awaits! 🚀

In the effort to be the Bank of Choice, ICICI Bank continuously strive to understand and serve the banking needs of its customers. The focus includes:


  • Offering solutions that are Fair to the Customer and Fair to the Bank

  • Offering 360-degree banking solutions that meet the needs of our customers

  • Constantly exploring emerging market opportunities, trends and changing with customer preferences

  • Build and offer suitable propositions to our customers

  • Deliver best in class service to our customers


The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different internal stakeholders to offer 360-degree banking. The incumbent is responsible for on boarding new customers and provide best in class service.



Key Responsibilities
  • Acquiring and Onboarding New Affluent Customer to the Bank

  • Customer acquisition through conversion of assigned leads if any.

  • Tap opportunities around branch vicinity for new customer acquisition and focus on Customer 360.

  • Profiling of mapped customers base, understand their needs and offer our products and services

  • Regular engagement with existing customers to service their banking needs during their different life stages.

  • To build a long-term customer relationship by offering a complete bouquet of products on Customer 360 opportunities and make ICICI their preferred Bank.

  • Knowledge of all service and digital options to ensure better customer satisfaction with zero errors.

  • Well equipped with Banking processes and compliance parameters to deliver superior customer experience in each interaction and avoid any reputation risk

Skills Required:
  • Should have an ability to build relationships and understand banking requirements

  • Orientation to learn about various products and financial offerings

  • Ability to work in cross-functional teams

  • Strong communication (both oral and written)

  • Attention to detail

  • Orientation to do sales and service all customer requirement.

Join Our Team!
  • Open to dynamic graduates and fresh minds—whether you’ve just finished your degree or are stepping fresh out of college, we welcome you!

  • Note: Those with MBA/PGDBM qualifications will not be considered for this role.

  • Age is just a number, but for this position, we’re looking for individuals 26 years young or under.

  • Got experience? Great! But it’s not a deal-breaker—we’re looking for up to 1 year of relevant work history.

  • We value education! You should have at least 50% marks across the board in your 10th, 12th, and Graduation.

  • If you’ve interviewed with us at ICICI Bank Ltd. in the last 1 year, let’s give it a bit more time—this opportunity will be for new faces.

  • Family ties at ICICI Bank Ltd.? To ensure fairness, we ask that those with blood relatives at the bank or under consideration for hiring at any ICICI group companies to kindly step aside for this one.

  • Lastly, if you’ve previously been part of the ICICI family or worked with our third-party partners, we’re spreading our wings to new horizons and will be looking for fresh collaborations.

Excited? We can’t wait to meet you! 🌟
  • Start Your Journey: Jump right in by filling out the “Apply Now” form.

  • Get Your ID: You’ll receive a unique “Applicant ID” that confirms your entry into the ICICI Bank career world.

  • Show Your Skills: Take on a series of tests to showcase your aptitude, command of English, and sales acumen.

  • Meet and Greet: Engage in an initial chat to verify your eligibility and documents – it’s your first step inside the door.

  • The Interview: If you shine in the tests, you’ll be invited for a personal interview with the team at ICICI Bank.

  • Welcome Aboard: Ace the interview, and you’ll get a formal selection email welcoming you to the family!

Best of luck on your application! 🍀
Invest in Your Future with Confidence!
  • Your gateway to growth comes with a clear price tag: ₹ 49,560—effective from February 1st, 2024..

  • Making payments is a breeze with Eazy Pay, Google Pay, Phone Pe, or PayTM—just send it over to “ITM Edutech Training Pvt. Ltd.”

  • At ITM Skills Academy, transparency is key. We never deal in cash or personal transfers when it comes to your selection or joining at ICICI Bank Ltd.

  • The amount you see is the amount you pay—no hidden fees, no surprises. Your journey with us is straightforward and honest.

  • If you encounter any requests for additional payments, it’s not from us. Stay true to the fee and report any discrepancies—integrity is our mutual promise.

  • Remember, the fee for unlocking your potential at ITM Skills Academy is a solid investment in your career and is non-refundable.

Ready to take the leap? Your future awaits! 🚀
In the effort to be the Bank of Choice, ICICI Bank continuously strive to understand and serve the banking needs of its customers. The focus includes:
  • Offering solutions that are Fair to the Customer and Fair to the Bank

  • Offering 360-degree banking solutions that meet the needs of our customers

  • Constantly exploring emerging market opportunities, trends and changing with customer preferences

  • Build and offer suitable propositions to our customers

  • Deliver best in class service to our customers


The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different internal stakeholders to offer 360-degree banking. The incumbent is responsible for on boarding new customers and provide best in class service.



Key Responsibilities
  • Acquiring and Onboarding New Affluent Customer to the Bank

  • Customer acquisition through conversion of assigned leads if any.

  • Tap opportunities around branch vicinity for new customer acquisition and focus on Customer 360.

  • Profiling of mapped customers base, understand their needs and offer our products and services

  • Regular engagement with existing customers to service their banking needs during their different life stages.

  • To build a long-term customer relationship by offering a complete bouquet of products on Customer 360 opportunities and make ICICI their preferred Bank.

  • Knowledge of all service and digital options to ensure better customer satisfaction with zero errors.

  • Well equipped with Banking processes and compliance parameters to deliver superior customer experience in each interaction and avoid any reputation risk

Skills Required:
  • Should have an ability to build relationships and understand banking requirements

  • Orientation to learn about various products and financial offerings

  • Ability to work in cross-functional teams

  • Strong communication (both oral and written)

  • Attention to detail

  • Orientation to do sales and service all customer requirement.

ITM Skills Academy: Shaping Careers Since 2012!

At ITM Skills Academy, we’re passionate about aligning your career dreams with reality. Since our inception in 2012, we’ve been dedicated to understanding the pulse of various industries and crafting training programs that hit the mark.


What Sets Us Apart?
  • We’re not just a training ground; we’re career architects. From finding the right talent to providing bespoke training and ensuring successful job placements, we’ve got it all covered.

  • With our headquarters in Mumbai, our reach spans across India. Our state-of-the-art residential training centers are nestled in Mumbai, Warangal, Noida, Raipur, Bangalore, and Vadodara—each one a hub of learning and growth.

  • Our expertise? It’s vast and varied. Whether it’s Banking, Retail, Finance, Automobiles, or Healthcare, our training programs are tailored to meet the exacting standards of our client companies.

Join us at ITM Skills Academy, where your aspirations meet our expert guidance. Let’s build your future, together! 🚀

Students Testimonials

About the ICICI Bank

about

ICICI Bank is a leading private sector bank in India. ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses.


Until the late 1980s, ICICI primarily focused its activities on project finance, providing long-term funds to a variety of industrial projects. With the liberalization of the financial sector in India in the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services provider that, along with its subsidiaries and other group companies, offered a wide variety of products and services.


As India’s economy became more market-oriented and integrated with the world economy, ICICI capitalized on the new opportunities to provide a wider range of financial products and services to a broader spectrum of clients. ICICI Bank was incorporated in 1994 as a part of the ICICI group. In 1999, ICICI became the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the New York Stock Exchange.

FAQs

Any candidate who has completed graduation (full-time) with minimum 50% marks throughout their education and age being less than 26yrs can apply for the program.

The 21 – day training is conducted virtually (online).

The training program is a combination of skill enhancement and domain expertise. Candidates are trained on products, processes and all-important functions related to their day-to-day work. The candidates are also trained on communication skills, sales management and banking basics.

The program is designed by ICICI Bank Ltd to provide complete knowledge and guidance to young trainees who aspire to build a career with the Bank. The program makes a trainee, job-ready.

After successful completion of the training, the candidates will be placed with ICICI Bank. The designation and job-roles may differ for different candidates as per the requirements of the Bank. The designation, location, department, nature of work and related perks will all be the sole prerogative of ICICI Bank. It is also important to note that sales will be an important function in almost all job-roles. The internal grade of these employees will be Senior Officer.

The following documents are required –


  • Resume (MS – word format)

  • Aadhaar Card

  • PAN Card

  • Education documents (10th, 12th, graduation and graduation’s provisional certificate / degree)

  • Experience related documents (If any)

  • Covid vaccination certificates

Expert Faculty

team

Lalit Sukhija

17 years of work experience in domains like Banking, Insurance, Mutual Funds, Capital Markets, Financial Planning. Dedicated training professional thriving in making maximum use of managerial and instructional skills to identify, develop and conduct unique training programs. Develops an efficient workforce and motivated employees to achieve maximum productivity for fast-growing organizations.

team

Deepak Toke

Senior L & D professional with a vast experience of more than 20+ years in the learning and development arena with key strength areas in rendering learning intervention on behavioral aspects like Presentation Skills, Leadership Development, Sales Productivity & Time Management, Negotiation Skills, to Corporate and about attitudinal change and enhancing interpersonal skill.

team

Urvashi Gadhiya

Post-Graduation in Management studies and An achievement-driven professional with 5 years of work experience in banking sales & operations, 3 years of work experience in training. Working towards providing skilled and professional human resources to the industry.

team

Pawan Kumar. A

A seasoned Training Professional with a strong sales background in Pharma, Insurance and Banking Sectors with overall 20 + years of experience.A Coach,Mentor to new entrants who want to build their career in sales in the sectors of Banking, Insurance and Housing Finance. Taken more than 175 batches of training for various clients and trained around 4200 plus job aspirants

Admission Offices

Corporate Office
ITM - Group of Institutions Platinum Techno Park, 1001,10th Floor, plot No-17-18, Sector-30-A, Vashi, Navi Mumbai-400703.


Our Locations

Nerul (Navi Mumbai)
Plot No.222/28, MIDC, Shiravane, Nerul, Navi Mumbai 400706 7710097332
Ahmedabad (Gujarat)
206, ARISTA Business Hub, Prahladnagar, Ahmedabad - 380015 9479443847
Hyderabad (Telangana)
3-6-387, 3rd Floor Harmony Plaza, Himayathnagar - 500029 7777041560
Kolhapur (Maharashtra)
304, Silver Arch, Rajarampuri 3rd Lane, Kolhapur - 416008 7700973410
Raipur (Chattisgarh)
Sector 40, Uparwara, Chhattisgarh 493661 7441123814
Kolkata (West Bengal)
16/A,FMC Fortuna, 234/3A, AJC Bose Road, Kolkata-700020 7603046895
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