Admissions Open

Post Graduate Program in Relationship Management (PGPRM) with 100% Job Assurance*

ITM Skills Academy's training ensures that the applicants are well equipped in Selling Skills, Product Knowledge and other aspects of the job including Rules and Regulations pertaining to the job responsibility.

4.4 Rating

Post Graduate Program in Relationship Management (PGPRM) with 100% Job Assurance*

ITM Skills Academy's training ensures that the applicants are well equipped in Selling Skills, Product Knowledge and other aspects of the job including Rules and Regulations pertaining to the job responsibility.

4.4 Rating

Post Graduate Program in Relationship Management (PGPRM) with 100% Job Assurance*

ITM Skills Academy's training ensures that the applicants are well equipped in Selling Skills, Product Knowledge and other aspects of the job including Rules and Regulations pertaining to the job responsibility.

4.4 Rating

Admissions Open

42000+

Students Placed

100%

Job Assurance*

21 Days

Online Training

2.19 to 2.85 Lacs*

Annual Salary

Any Graduate

(Full-time) can apply

Rs.49,560/-

Program Fee - (with effect from 1st Feb'24)

42000+

Students Placed

100%

Job Assurance*

21 Days

Online Training

2.19 to 2.85 Lacs*

Annual Salary

Any Graduate

(Full-time) can apply

Rs.49,560/-

Program Fee - (with effect from 1st Feb'24)

Program Overview

ICICI Bank hires Young Graduates / Post Graduates to join its dynamic workforce. The selected applicants for the PGPRM program are trained at ITM Skills Academy. ITM Edutech Training Pvt Ltd also known as ITM Skills Academy is a hiring and training partner of ICICI Bank for this program. 

  • The ICICI Bank PGPRM program is best suited for young professionals  

  • A good start to one’s career can ensure greater success in the future

  • Complete training in selling skills, and product knowledge to make the candidate fully job-ready   

  • 21 days of online training (Weekly Monday to Saturday)

  • Various case studies along with the digital skills training

  • Industry experienced expert faculties

  • After successful compilation of the training candidate is posted with ICICI bank as a "Relationship Manager"

about

Program Highlights

Induction into ICICI Bank, work-culture, ethics, vision, etc.

Training on processes and compliance.

Overall grooming - Sessions by experts from ICICI Bank & Banking Industry.

Training on internal guidelines, rules and regulations.

Building confidence to communicate effectively with various stakeholders in a business environment.

Building customer relations, service orientation, developing selling and presentation skills.

Skill development training program - blended curriculum with instructor-led training.

Training faculty - Experienced professionals in the field of Banking, Finance and Sales.

Explore More About the Programs

  • Graduate / Post-Graduate / Freshers can also apply

  • MBA / PGDBM – Not eligible

  • Maximum Age for offer letter – 26yrs

  • 0 to 1 year of relevant experience

  • Candidate should be a Graduate (minimum 50% in 10th, 12th and Graduation).

  • Candidate must not have been interviewed by ICICI Bank Ltd. in the past 1 Year.

  • Candidate must not have any blood relative currently working with ICICI Bank Ltd. or under the consideration for employment with ICICI Bank Ltd. and / or any ICICI group companies.

  • Candidate must not have worked with ICICI Bank Ltd., any of the ICICI group companies or any third-party companies of ICICI Bank Ltd.

  • Candidate creates his unique Applicant ID on the ICICI Bank Career’s Portal through this link - ICICI Bank: Careers (icicicareers.com)

  • Candidate connects with ITM’s recruitment team for eligibility check and document verification.

  • Candidate to complete the following tests – (Aptitude test, English Proficiency test, Sales Profiler test )

  • Selected candidates to attend personal interview.

  • Post selection in the above-mentioned steps, candidate will receive a formal selection mail.

  • Candidate needs to fill the forms attached with the selection mail, provide scan copy of original documents (10th, 12th, graduation, PAN, Aadhar, Resume).

  • Fee-Payment.

  • Training fee is ₹ 49,560/- (with effect from 1 st Feb’24).

  • Training fee is to be paid via Eazy Pay, Google Pay, Phone Pe, PayTM to “ITM Edutech Training Pvt. Ltd.”.

  • ITM Skills Academy does not ask any amount in cash or transfer any money to anybody’s personal account for the purpose of selection or joining in ICICI Bank Ltd.

  • No money, in addition to the above-mentioned fee amount is to be paid to anyone for the purpose of this program or selection or training or for any other reason connected to the program.

  • In case any candidate is found having paid any extra amount for the program (apart from the fee of ₹ 49,560/- with effect from 1 st Feb’24), it will be considered unfair and unethical and there will be strict action taken.

  • The training fee paid by the candidate to ITM Skills Academy is non refundable

In the effort to be the Bank of Choice, ICICI Bank continuously strive to understand and serve the banking needs of its customers. The focus includes:


  • Offering solutions that are Fair to the Customer and Fair to the Bank

  • Offering 360-degree banking solutions that meet the needs of our customers

  • Constantly exploring emerging market opportunities, trends and changing with customer preferences

  • Build and offer suitable propositions to our customers

  • Deliver best in class service to our customers


The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different internal stakeholders to offer 360-degree banking. The incumbent is responsible for on boarding new customers and provide best in class service.


Key Responsibilities

  • Acquiring and Onboarding New Affluent Customer to the Bank

  • Customer acquisition through conversion of assigned leads if any.

  • Tap opportunities around branch vicinity for new customer acquisition and focus on Customer 360.

  • Profiling of mapped customers base, understand their needs and offer our products and services

  • Regular engagement with existing customers to service their banking needs during their different life stages.

  • To build a long-term customer relationship by offering a complete bouquet of products on Customer 360 opportunities and make ICICI their preferred Bank.

  • Knowledge of all service and digital options to ensure better customer satisfaction with zero errors.

  • Well equipped with Banking processes and compliance parameters to deliver superior customer experience in each interaction and avoid any reputation risk

Skills Required:

  • Should have an ability to build relationships and understand banking requirements

  • Orientation to learn about various products and financial offerings

  • Ability to work in cross-functional teams

  • Strong communication (both oral and written)

  • Attention to detail

  • Orientation to do sales and service all customer requirement.

  • Graduate / Post-Graduate / Freshers can also apply

  • MBA / PGDBM – Not eligible

  • Maximum Age for offer letter – 26yrs

  • 0 to 2 years of relevant experience

  • Candidate should be a Graduate (minimum 50% in 10th, 12th and Graduation).

  • Candidate must not have been interviewed by ICICI Bank Ltd. in the past 6 months

  • Candidate must not have any blood relative currently working with ICICI Bank Ltd. or under the consideration for employment with ICICI Bank Ltd. and / or any ICICI group companies.

  • Candidate must not have worked with ICICI Bank Ltd., any of the ICICI group companies or any third-party companies of ICICI Bank Ltd.

  • Candidate creates his unique Applicant ID on the ICICI Bank Career’s Portal through this link - ICICI Bank: Careers (icicicareers.com)

  • Candidate connects with ITM’s recruitment team for eligibility check and document verification.

  • Candidate to complete the following tests – (Aptitude test, English Proficiency test, Sales Profiler test )

  • Selected candidates to attend personal interview.

  • Post selection in the above-mentioned steps, candidate will receive a formal selection mail.

  • Candidate needs to fill the forms attached with the selection mail, provide scan copy of original documents (10th, 12th, graduation, PAN, Aadhar, Resume).

  • Fee-Payment.

  • Training fee is ₹ 49,560.

  • Training fee is to be paid via Eazy Pay, Google Pay, Phone Pe, PayTM to “ITM Edutech Training Pvt. Ltd.”.

  • ITM Skills Academy does not ask any amount in cash or transfer any money to anybody’s personal account for the purpose of selection or joining in ICICI Bank Ltd.

  • No money, in addition to the above-mentioned fee amount is to be paid to anyone for the purpose of this program or selection or training or for any other reason connected to the program.

  • In case any candidate is found having paid any extra amount for the program (apart from the fee of ₹ 49,560), it will be considered unfair and unethical and there will be strict action taken.

  • The training fee paid by the candidate to ITM Skills Academy is non refundable

In the effort to be the Bank of Choice, ICICI Bank continuously strive to understand and serve the banking needs of its customers. The focus includes:

  • Offering solutions that are Fair to the Customer and Fair to the Bank

  • Offering 360-degree banking solutions that meet the needs of our customers

  • Constantly exploring emerging market opportunities, trends and changing with customer preferences

  • Build and offer suitable propositions to our customers

  • Deliver best in class service to our customers


The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different internal stakeholders to offer 360-degree banking. The incumbent is responsible for on boarding new customers and provide best in class service.


Key Responsibilities

  • Acquiring and Onboarding New Affluent Customer to the Bank

  • Customer acquisition through conversion of assigned leads if any.

  • Tap opportunities around branch vicinity for new customer acquisition and focus on Customer 360.

  • Profiling of mapped customers base, understand their needs and offer our products and services

  • Regular engagement with existing customers to service their banking needs during their different life stages.

  • To build a long-term customer relationship by offering a complete bouquet of products on Customer 360 opportunities and make ICICI their preferred Bank.

  • Knowledge of all service and digital options to ensure better customer satisfaction with zero errors.

  • Well equipped with Banking processes and compliance parameters to deliver superior customer experience in each interaction and avoid any reputation risk

Skills Required:

  • Should have an ability to build relationships and understand banking requirements

  • Orientation to learn about various products and financial offerings

  • Ability to work in cross-functional teams

  • Strong communication (both oral and written)

  • Attention to detail

  • Orientation to do sales and service all customer requirement.

About ITM Skills Academy

Established in 2012, ITM Skills Academy is our on-going effort to match our student aspirations with their job expectations. We Interact with different companies from the Industry to understand their needs and accordingly creating suitable training programs. We provide end-to-end solutions to our partners, from talent acquisition to specialized training and deployment of trained professionals.


Headquartered in Mumbai, ITM Skills Academy has delivery capabilities at across India, with dedicated fully residential training centers at Mumbai, Warangal, Noida, Raipur, Bangalore, Vadodara.


We have training development and content delivery capability, across the areas of Banking, Retail, Finance, Automobiles and Healthcare as per the specs required by client companies.

Students Testimonials

About the ICICI Bank

about

ICICI Bank is a leading private sector bank in India. ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses.


Until the late 1980s, ICICI primarily focused its activities on project finance, providing long-term funds to a variety of industrial projects. With the liberalization of the financial sector in India in the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services provider that, along with its subsidiaries and other group companies, offered a wide variety of products and services.


As India’s economy became more market-oriented and integrated with the world economy, ICICI capitalized on the new opportunities to provide a wider range of financial products and services to a broader spectrum of clients. ICICI Bank was incorporated in 1994 as a part of the ICICI group. In 1999, ICICI became the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the New York Stock Exchange.

FAQs

Any candidate who has completed graduation (full-time) with minimum 50% marks throughout their education and age being less than 26yrs can apply for the program.

The 21 – day training is conducted virtually (online).

The training program is a combination of skill enhancement and domain expertise. Candidates are trained on products, processes and all-important functions related to their day-to-day work. The candidates are also trained on communication skills, sales management and banking basics.

The program is designed by ICICI Bank Ltd to provide complete knowledge and guidance to young trainees who aspire to build a career with the Bank. The program makes a trainee, job-ready.

After successful completion of the training, the candidates will be placed with ICICI Bank. The designation and job-roles may differ for different candidates as per the requirements of the Bank. The designation, location, department, nature of work and related perks will all be the sole prerogative of ICICI Bank. It is also important to note that sales will be an important function in almost all job-roles. The internal grade of these employees will be Senior Officer.

The following documents are required –


  • Resume (MS – word format)

  • Aadhaar Card

  • PAN Card

  • Education documents (10th, 12th, graduation and graduation’s provisional certificate / degree)

  • Experience related documents (If any)

  • Covid vaccination certificates

Expert Faculty

team

Lalit Sukhija

17 years of work experience in domains like Banking, Insurance, Mutual Funds, Capital Markets, Financial Planning. Dedicated training professional thriving in making maximum use of managerial and instructional skills to identify, develop and conduct unique training programs. Develops an efficient workforce and motivated employees to achieve maximum productivity for fast-growing organizations.

team

Deepak Toke

Senior L & D professional with a vast experience of more than 20+ years in the learning and development arena with key strength areas in rendering learning intervention on behavioral aspects like Presentation Skills, Leadership Development, Sales Productivity & Time Management, Negotiation Skills, to Corporate and about attitudinal change and enhancing interpersonal skill.

team

Urvashi Gadhiya

Post-Graduation in Management studies and An achievement-driven professional with 5 years of work experience in banking sales & operations, 3 years of work experience in training. Working towards providing skilled and professional human resources to the industry.

team

Pawan Kumar. A

A seasoned Training Professional with a strong sales background in Pharma, Insurance and Banking Sectors with overall 20 + years of experience.A Coach,Mentor to new entrants who want to build their career in sales in the sectors of Banking, Insurance and Housing Finance. Taken more than 175 batches of training for various clients and trained around 4200 plus job aspirants

Admission Offices

Corporate Office
ITM - Group of Institutions Platinum Techno Park, 1001,10th Floor, plot No-17-18, Sector-30-A, Vashi, Navi Mumbai-400703.


Our Locations

Nerul (Navi Mumbai)
Plot No.222/28, MIDC, Shiravane, Nerul, Navi Mumbai 400706
Ahmedabad (Gujarat)
206, ARISTA Business Hub, Prahladnagar, Ahmedabad - 380015
Hyderabad (Telangana)
3-6-387, 3rd Floor Harmony Plaza, Himayathnagar - 500029
Kolhapur (Maharashtra)
304, Silver Arch, Rajarampuri 3rd Lane, Kolhapur - 416008
Raipur (Chattisgarh)
Sector 40, Uparwara, Chhattisgarh 493661
Kolkata (West Bengal)
16/A,FMC Fortuna, 234/3A, AJC Bose Road, Kolkata-700020
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